Today I begin to share with you a very important book which you may not even know exists. If you want to build an organization you will benefit greatly by reading Peter M. Senge’s The Fifth Discipline: The Art & Practice of the Learning Organization.
Here is a quote from W. Edwards Deming that you will find in the introduction to this book:
“Our prevailing system of management has destroyed our people. People are born with intrinsic motivation, self-respect, dignity, curiosity to learn, joy in learning. The forces of destruction begin with toddlers–a prize for the best Halloween costume, grades in school, gold stars–and on up through the university. On the job, people, teams, and divisions are ranked, reward for the top, punishment for the bottom. Management by Objectives, quotas, incentive pay, business plans, put together separately, division by division, cause further loss, unknown and unknowable.”
The Fifth Discipline helps us do better.